Vision

BSH's vision is to become one of the best IT companies in the Balkan region, providing creative and cost-effective offshore software development and graphic design services to help our Bulgarian and international customers meet their IT challenges.

We focus on building top of the Balkan region technical skills in Microsoft technologies to be able to serve our customers on the best possible level.

Mission

Our mission is to provide world-class technology solutions, to build long-lasting relationships with customers and partners, and to maximize shareholders’ value through implementation of effective and ethical work practices.

Goals

• Enhance customer satisfaction through quality product and service offerings, personal approach and timely follow-up service.
• Accumulate large knowledge base by attracting top professionals in respective areas of expertise.
• Work closely with employees on their professional and personal development to achieve employees’ satisfaction and improved efficiency and effectiveness of the work process.
• Provide our customers with advanced skills and focused expertise by forming teams of professionals in several fields, working exclusively on each project.

Objectives

• Develop a pool of repetitive customers as a result of our superior ASP (Application Service Provider) offering and ongoing customer support.
• Obtain certification in ISO 9001 as an accomplishment of organization’s strategy of best practices implementation in all operations and processes.

Values

In accordance with our vision and mission, we seek to develop and foster company culture reflecting the following values:

• Integrity
• Fairness
• Professionalism
• Mutual Respect
• Loyalty

In whatever BSH does — for our customers, employees, partners, shareholders, and for the society at large.